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Unified Case Management 2.0 NexGen Redesign

Project type

Enterprise level software application, user research, human centered design

Date

2024

Location

Baltimore

The UCM is a collaborative data management system that aids CMS, Medicare Administrative Contractors (MACs), Unified Program Integrity Contractors (UPICs), law enforcement, and other stakeholders use the UCM to manage and track fraud,
waste, and abuse cases